In telephony, interactive voice response, or IVR, is a phone technology that allows a person, typically a telephone caller, to select options from a voice menu. This provides the caller with the ability to automatically obtain or leave information without the need for an operator. A pre-recorded voice prompt is played and the caller presses a number on a telephone keypad to select an option - i.e....

In telephony, interactive voice response, or IVR, is a phone technology that allows a person, typically a telephone caller, to select options from a voice menu. This provides the caller with the ability to automatically obtain or leave information without the need for an operator. A pre-recorded voice prompt is played and the caller presses a number on a telephone keypad to select an option - i.e....

Internet Call Waiting is a technology that allows you to accept incoming calls while connected to a Broadband/High Speed Internet connection. While online, a software application displays users the Caller ID of the incoming call, and gives users the opportunity to screen the incoming call. Users are then able to forward the incoming call to another number, or to disconnect from the internet and ...